What kind of products are sold online?

We sell all kinds of handloom sarees online, under the brand name of ‘PADUGU’.

Are all of your products handmade?

Yes, all are 100 percent hand woven. They are weaved by expert weavers.

What advantages does handloom saree cotton offer?

All our handloom sarees are durable, soft, and comfortable. They also offer excellent breathability which allows more air penetration. Most importantly, they are certified by the Handloom Mark of India which is the Government of India initiative.

We also adhere to an advanced weaving process that ensures the yarn and the fabrics do not face much stress. As a result they don’t that much damaged.

Is buying online at PADUGU safe?

YES. They are safe and secure with a robust online payment system in place.

What kind of payment methods is accepted?

We accept Debit and Credit Cards, Net-Banking, and UPI Apps. We also accept UPI payment through your banking app.

Are there any hidden charges involved when making a payment?

NO, there are no hidden charges. What all prices are offered for all the items is all-inclusive and final.

How can I place my order?

You can place an order online through our website www.padugu.com.

Do you allow placement of orders over the phone?

Yes. Orders can be placed through WA call.

Can I place an order through email?

NO. Please get in touch with us for further clarification on this.

Are bulk orders accepted? Can I place one?

YES, you can. Just email us at info@padugu.com for more details on this.

I want to buy a product. But it is not available. What do I do?

You should reach out to us. We will let you know about your kind of product availability with the estimated lead time.

How much time is taken to deliver the placed order?

India, we deliver within a week depending on the place they are to be shipped and other relevant factors. Outside India, it may take between 14 to 24 days.

Do you offer an order tracking facility?

YES, we do offer once it’s shipped from our place. You will receive an SMS and Email with options to track your order. This can be availed until the order gets delivered at your doorstep. Make sure someone from your home is there when its delivered else it will get returned back to us.